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About Us > Employment
We're hiring the "best and brightest" in the industry across all disciplines, and around the world.
If you don't see a current opening that matches your qualifications, we encourage you to send your resume to
hr@fortinet.com for US and Asia-based positions,
Jobs_Vancouver@fortinet.com and jobs_ottawa@fortinet.com
for Canadian-based jobs, jobs_emea@fortinet.com for Europe-based opportunities and jobs_apac@fortinet.com for APAC-based positions.
We're hiring in the following areas:
SALES
MARKETING
CUSTOMER SUPPORT SERVICES
ENGINEERING
FINANCE & ADMINISTRATION
OPERATIONS
If you're looking for a place to share your talents, grow your career and be on a winning team, then Fortinet is the place for you!
Americas Locations: Colombia
International Locations: Malaysia, Thailand, Philippines, Turkey
Territory Accounts Manager Job Code: TAM10
In this key role, you will manage and drive direct sales into Fortune 1000 accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
RESPONSIBILITIES:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals.
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
QUALIFICATIONS:
- Minimum 6 years sales experience selling to Fortune 1000 Major Accounts.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-starter, Hunter-type mentality.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #TAM10 in your email subject line.
Americas Locations: US MA (for Massachussets)
Job Code:AMSL299
RESPONSIBILITIES:
- Develop territory/major account plans to achieve goals and quota responsibility
- Maximize Fortinet opportunity while providing value added solutions to SMB, Enterprise and Service Providers
- Develop relationships with Channel Partners and End Users – primarily in the Enterprise accounts.
- Manage effective working relationships with Technical Sales Engineers, Consulting Professionals
- Consistently build and deliver on an accurate territory pipeline
- Travel within assigned territory is required
QUALIFICATIONS:
- 5+ years technology selling experience (outside sales) with a minimum of 2 years in the assigned region
- Proven ability to sell solutions to enterprise customers and service providers
- A proven track record of quota achievement and demonstrated career stability
- Experience in closing large deals
- Selling experience must include one of the following : 1) Firewall/VPN, 2) AV 3) IDS/IDP
- Excellent presentation skills to executives & individual contributors
- Excellent written and verbal communication skills
- A self-motivated, independent thinker that can move deals through the selling cycle
- BS minimum or equivalent experience/training
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL299 in your email subject line.
Americas Locations: Bogota, Colombia
Job Code:AMSL305
Job Description:
- Conduct technical meetings with customers and resellers to highlight our products and solutions
- Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered
- Travel within the assigned countries to ensure all partners and customers there get the appropriate level of attention and care, according to the importance of the accounts.
- Provide limited assistance on post-sales support cases, when customer relevance or project importance demands so.
- Coordinate and run any demo lab or proof-of-concept required by customers, in order to shorten the sales cycle and effectively highlight Fortinet’s advantages over competitors
- Assist resellers to perform technical design of security solutions for customers. Recommend the best technical solution for a given scenario, in order to provide quality products and services to Fortinet’s customers
- Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge on Fortinet solutions on the partner, reseller and distributor base.
- Participate and be part of the feedback process to Research and Development, on information that flows from customer and partners, regarding potential improvements in Fortinet’s product line
- Work with Fortinet’s marketing teams to help understand specific market needs in order to drive the appropriate activities that can impact positively market’s perception towards Fortinet.
- Create technical documents that can help the partner base to perform better/quicker/ demonstration demos to effectively show Fortinet’s products strengths.
- Create/Modify/Translate competitive documentation that can show in a convincing way why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to the customer
- Create/Modify/translate presentations as needed to effectively deliver Fortinet’s message to any type of audience
- Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step.
- Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region, in order to make Fortinet more successful as a company
- Take internal trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers.
- Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events.
Requirements:
- Knowledge on networks and security
- At least 2 product certifications on Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Networking; that can be from Fortinet or from other competitor products
- An independent certification on security from SANS, (ISC)2, ISACA, BS7799/ISO17799
- At least 3 years of experience on design, installation and/or operation of network security solutions, including: Firewalls, VPNs, IDP/IDS, Antivirus Gateways, Web Content Filtering, AntiSpam
- At least 2 years of experience on engineering presales activities, including product sizing and solution design
- Strong oral and written communication skills, both in Spanish and English
- Ability to present to audiences of all sizes, either at technical level or management level.
- Self-motivated, with ability to work without direct supervision
- Used to work under pressure.
- Previous experience working with channels, with an assigned quota, a plus.
- Availability to travel up to 50% of the time
Fortinet is an equal opportunity employer and offers competitive compensation and benefits.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL305 in your email subject line.
Americas Locations: Mexico City, Mexico
Job Code:AMSL307
In this key role, you will manage and drive direct sales into major Mexican accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
Job Description:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals.
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
Requirements:
- Minimum 5 years sales experience selling to Mexican Major Accounts.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Cometitive, Self-starter, Hunter-type mentality.
- BS, MS degree
Fortinet is an equal opportunity employer and offers competitive compensation and benefits.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL307 in your email subject line.
Americas Locations: Calgary, Canada
Job Code:AMSL308
Job Description:
- Conduct technical meetings with customers and resellers to highlight our products and solutions
- Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered
- Travel within the assigned countries to ensure all partners and customers there get the appropriate level of attention and care, according to the importance of the accounts.
- Provide limited assistance on post-sales support cases, when customer relevance or project importance demands so.
- Coordinate and run any demo lab or proof-of-concept required by customers, in order to shorten the sales cycle and effectively highlight Fortinet’s advantages over competitors
- Assist resellers to perform technical design of security solutions for customers. Recommend the best technical solution for a given scenario, in order to provide quality products and services to Fortinet’s customers
- Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge on Fortinet solutions on the partner, reseller and distributor base.
- Participate and be part of the feedback process to Research and Development, on information that flows from customer and partners, regarding potential improvements in Fortinet’s product line
- Work with Fortinet’s marketing teams to help understand specific market needs in order to drive the appropriate activities that can impact positively market’s perception towards Fortinet.
- Create technical documents that can help the partner base to perform better/quicker/ demonstration demos to effectively show Fortinet’s products strengths.
- Create/Modify competitive documentation that can show in a convincing way why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to the customer
- Create/Modify presentations as needed to effectively deliver Fortinet’s message to any type of audience
- Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step.
- Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region, in order to make Fortinet more successful as a company
- Take internal trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers.
- Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events.
Requirements:
- Solid understanding on networks and security
- At least 2 product certifications on Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Networking; that can be from Fortinet or from other competitor products
- An independent certification on security from SANS, (ISC)2, ISACA, BS7799/ISO17799
- At least 3 years of experience on design, installation and/or operation of network security solutions, including: Firewalls, VPNs, IDP/IDS, Antivirus Gateways, Web Content Filtering, AntiSpam
- At least 2 years of experience on engineering presales activities, including product sizing and solution design
- Strong oral and written communication skills
- Ability to present to audiences of all sizes, either at technical level or management level.
- Self-motivated, with ability to work without direct supervision
- Used to work under pressure.
- Previous experience working with channels, with an assigned quota, a plus.
- Availability to travel up to 50% of the time
EDUCATION REQUIRED:
- Engineering degree on Computer Science, Electronics or Telecommunications or equivalent
Fortinet is an equal opportunity employer and offers competitive compensation and benefits.
To Apply: Send Email to: recruiter@fortinet.com
Please quote Job #AMSL308 in your email subject line.
Americas Locations: Canada
Job Code:AMSL309
In this key role, you will manage and drive direct sales into major East Coast accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
Job Description:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals.
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
Requirements:
- Minimum 5 years sales experience selling to Major Accounts.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-starter, Hunter-type mentality.
- BS EE/CS or equivalent experience
Fortinet is an equal opportunity employer and offers competitive compensation and benefits.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL309 in your email subject line.
Americas Locations: Colorado, US
Job Code:AMSL315
Describe Job Duties:
-
In this key role, you will manage and drive direct sales into major accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
RESPONSIBILITIES:
QUALIFICATIONS:
- Minimum 5 years sales experience selling to Major Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
EDUCATION REQUIRED:
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL315 in your email subject line.
Americas Locations:
IL , US
Job Code:AMSL318
Describe Job Duties:
-
In this key role, you will manage and drive direct sales into major accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
RESPONSIBILITIES:
QUALIFICATIONS:
- Minimum 5 years sales experience selling to Major Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
EDUCATION REQUIRED:
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL318 in your email subject line.
Americas Locations: CT. , US
Job Code:AMSL322
Describe Job Duties:
-
In this key role, you will manage and drive direct sales into major accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
RESPONSIBILITIES:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals.
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
QUALIFICATIONS:
- Minimum 5 years sales experience selling to Major Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
EDUCATION REQUIRED:
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL322 in your email subject line.
Americas Locations: So.Cal. , US
Job Code:AMSL324
Describe Job Duties:
-
In this key role, you will manage and drive direct sales into major accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
RESPONSIBILITIES:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals.
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
QUALIFICATIONS:
- Minimum 5 years sales experience selling to Major Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
EDUCATION REQUIRED:
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL324 in your email subject line.
Americas Locations: DC Area
Job Code:AMSL325
Describe Job Duties:
-
In this key role, you will manage and drive direct sales into Federal accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships. Key relationships and/or past selling experience with various DoD entities (Army, DISA, combatant commands) is a must.
RESPONSIBILITIES:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals.
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline
QUALIFICATIONS:
- Minimum 5 years sales experience selling to Federal Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
EDUCATION REQUIRED:
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMSL325 in your email subject line.
Location: San Francisco, CA
Major Account Manager
Job Code:AMSL328
Job Description:
-
In this key role, you will manage and drive direct sales into major accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
Responsibilities:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
Requirements:
- Minimum 5 years sales experience selling to Major Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
Education:
Fortinet is an equal opportunity employer and offers competitive compensation and benefits. To Apply: Send email to recruiter@fortinet.com Please quote Job #AMSL328 in your email subject line.
Location: Carlsbad (So Cal) , CA
Major Account Manager
Job Code:AMSL329
Job Description:
-
In this key role, you will manage and drive direct sales into major accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
Responsibilities:
- Generating enterprise business opportunities and managing the sales process through to closure of the sale.
- Achievement of agreed quarterly sales goals
- Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
Requirements:
- Minimum 5 years sales experience selling to Major Accounts in the Region.
- Minimum 3 years selling enterprise network security products and services.
- Candidate must thrive in a fast-paced, ever-changing environment.
- Competitive, Self-Starter, Hunter-type mentality
Education:
Fortinet is an equal opportunity employer and offers competitive compensation and benefits. To Apply: Send email to recruiter@fortinet.com Please quote Job #AMSL329 in your email subject line.
Location: Sunnyvale, CA
Channel Systems Engineer
Job Code:AMSL331
Job Description:
-
The Channel Systems Engineer (CSE) will work closely with the Channel Account Managers and iCAMs. The CSE's main mission will be to support the channel sales organization in all technical matters regarding pre-sales and sales calls. Regarding the pre-sales, the CSE will assist in qualifying sales leads from a technical standpoint. Regarding the sales calls, the CSE will be the main technical resource on sales calls and will answer and educate the customer on issues ranging from features, specifications and functionality to integration. In this role, the CSE will be very conversant with networking applications and solutions.
Requirements:
-
Minimum 2 experience in technical/pre-sales support as a sales or systems engineer
-
Minimum 2 years experience in LAN/WAN/Internet services administration
-
Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
-
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
-
Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
-
Experience with encryption and authentication technologies required
-
Strong presentation skills
Education:
- BS EE/CS or equivalent experience
Fortinet is an equal opportunity employer and offers competitive compensation and benefits. To Apply: Send email to recruiter@fortinet.com Please quote Job #AMSL331 in your email subject line.
Location: Washington, DC area US
Tecnical Account Manager / Federal Support Engineer
Job Code:AMCS125
Job Description:
- Work closely and provide direct technical support to our customers in the America's Region
- Partner with our most important customers to provide account management services.
- Lead technical customer services for top-tier customers
- Analyze support needs and complete requests for information and documentation
- Collect and analyze customer network information
- Recommend actions based on analysis
- Customer education (Gaps in networking, product knowledge etc)
- Installation and first-time configuration assistance
- Consultation of Technical documentation, bulletins and release notes for known problems
- Reproduction of customer environments on lab equipment
- Manage and work special projects as assigned
Requirements:
- At least 4 to 6 years experience in a technical support role in a networking/security company
- Strong understanding of TCP/IP, Routing protocols, L2/L3 switches
- Proficient with security products firewalls, IPSec, IDS/IPS, Anti Spam, Virus scanning
- Strong troubleshooting and problem solving skills
- Administrator level working knowledge of Windows, UNIX or Linux
Education:
- Bachelor's Degree in Computer Science, Software Engineering or related work related experience
Fortinet is an equal opportunity employer and offers competitive compensation and benefits. To Apply: Send email to HR@fortinet.com Please quote Job #AMCS125 in your email subject line.
Location: Sunnyvale, CA
RMA Specialist Job Code:AMCS129
Job Description:
- Troubleshooting network Security products for Replacement
- Responsible for RMA materials received from customers and delivered to RMA inventory.
- Maintain RMA inventory, record, and provide weekly report
- Ensures RMA Inventory are pre-tested if required, packaged according to specification and shipped in accordance with RMA SLA
- Responsible for the security and accountability of materials and RMA inventory control.
- GP System transaction and report to Accounting,
- Must be able to diagnose, troubleshoot, repair hardware and debug complex electro/mechanical equipment, computer systems.
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
Requirements:
- 2-5 years experience in network systems and troubleshooting.
- Logistics management of RMA inventories
- RMA ticket management and processing. using customer ticketing application (Forticare – customized CRM application)
Technical Skills: (list equipment used, computer and/or other technical skills)
- Strong computer skills, Microsoft word, excel. Familiar with Great Plains Software preferred.
- Familiar with troubleshooting security products, hardware and software..
Physical Requirements: (list any requirements such as lifting, physical environment, etc.)
- Some lifting, up to 50 lbs
- Bending, walking to and from Shipping area
Experience with firewall security is highly desirable.
NON-TECHNICAL SKILLS:
- Good oral and written communication skills, and the ability to work independently and manage projects from inception to completion.
- Strong analytical and troubleshooting skills.
- Ability to help users remotely and follow through with problems to resolution.
- Manage team oriented tasks to completion.
Describe Educational Requirement:
- 4 year technical degree (EE, CS preferred)
- Or 7+ years of related work experience.
To Apply: Please email your cover letter and resume to hr@fortinet.com in Word only, quoting the job title and reference code AMCS129 in the subject line.
Location: United States (open)
Technical Account Manager Job Code:AMCS130
In this senior, very technical, and highly visible role, you will be the primary technical contact delivering managed technical support for premium customers. In addition to, you will also be responsible for:
Job Description:
- Collection, analysis and change recommendations of configuration information
- Collection and analysis of customer network information
- Collection and analysis of packet trace information
- Recommend actions based on analysis
- Customer education (gaps in networking, product knowledge etc…)
- Installation and configuration assistance
- Reproduction of customer environments on lab equipment
- Follow up technical cases and manage the right expectation until closure of the cases
- Conduct weekly status conference calls with customers to report status of open issues and projects
- Conduct quarterly site visits for your managed accounts
- Work closely and provide direct technical email and phone support to our customers in the America’s Region (Canada, US, Central and South America)
- Develop best practice deployment and troubleshooting methodology documentation
- Develop best practice deployment and troubleshooting methodology documentation
- Analysis of support request, completion of requests for information and documentation
- Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
Requirements:
- At least five years relevant professional experience preferably in the Network industry
- Must possess strong network security and routing experience
- Experienced supporting large Service Providers accounts
- Exceptional customer service orientation
- Strong communication skills in MS Word, PowerPoint and Excel
- CCNA, CCNP, CCIE and/or CISSP certifications are a plus
Educational Requirement:
- Bachelor's degree or equivalent required
To Apply: Please email your cover letter and resume to hr@fortinet.com in Word only, quoting the job title and reference code AMCS130 in the subject line.
Location: Sunnyvale, CA
Job Code:AMRD131
RESPONSIBILITIES:
QUALIFICATIONS:
- At least 5 years of programming experience with Java, JavaScript, web development using JSF or STRUTS on the Tomcat web application server.
- Recent experience using the Eclipse development environment.
- Comfort working in a commercial development environment that includes bug tracking and source code controls systems.
- Familiarity with build tool Maven. A plus to know one or more of Postgres, Oracle, MSSQL DB2, Sybase database technologies. Must be productive using both Unix/Linux and Window systems.
- Excellent communication skill is a must
- Experience with agile development methodology is a plus
Describe Educational Requirement:
- BS in computer science or computer engineering
To Apply: Please email your cover letter and resume to jobs_Vancouver@fortinet.com in Word only, quoting the job title and reference code AMRD131 in the subject line.
Location: Sunnyvale, CA
Job Code:AMRD132
RESPONSIBILITIES:
QUALIFICATIONS:
- Strong networking protocols and system design knowledge;
- Deep knowledge in C;
- Experience on linux kernel and hardware driver development on linux system;
- Highly motivated, positive, detail oriented and responsible;
- Good team player and good communication skills;
- 5 years or more networking/embedded experience prefer
Describe Educational Requirement:
To Apply: Please email your cover letter and resume to jobs_Vancouver@fortinet.com in Word only, quoting the job title and reference code AMRD132 in the subject line.
Location: Sunnyvale, CA & Vancouver, Canada
Technical Account Managers/Escalation Engineers Job Code: TAM01
RESPONSIBILITIES:
- Work closely and provide direct technical support to our customers in the America's Region
- Partner with our most important customers to provide account management services.
- Lead technical customer services for top-tier customers
- Analyze support needs and complete requests for information and documentation
- Collect and analyze customer network information
- Recommend actions based on analysis
- Customer education (Gaps in networking, product knowledge etc)
- Installation and first-time configuration assistance
- Consultation of Technical documentation, bulletins and release notes for known problems
- Reproduction of customer environments on lab equipment
- Manage and work special projects as assigned
QUALIFICATIONS:
- At least 4 to 6 years experience in a technical support role in a networking/security company
- Strong understanding of TCP/IP, Routing protocols, L2/L3 switches
- Proficient with security products firewalls, IPSec, IDS/IPS, Anti Spam, Virus scanning
- Strong troubleshooting and problem solving skills
- Administrator level working knowledge of Windows, UNIX or Linux
- Bachelor's Degree in Computer Science, Software Engineering or related work related experience
To Apply: Send Email to: hr@fortinet.com
Please quote Job #TAM01 in your email subject line.
Location: Sunnyvale, CA
Data Warehouse Developer Job Code: AMGA138
RESPONSIBILITIES:
- End-to-end design and development if data warehouse solutions.
- Design, develop and administer reports to support business requirements.
- Design data integration best practices to maintain data accuracy and quality.
- Interface effectively and communicate appropriately with business departments and peer groups.
QUALIFICATIONS:
- 10+ years experience designing and developing SQL and stored procedure-based database applications.
- 5+ years experience architecting and developing MS Analysis Services based on large scale data warehouse solutions.
- Solid background with data modeling and data warehouse design.
- Strong experience with ETL technologies
- Good verbal and written communication skills.
- Experience with financial and accounting systems a plus.
- BS Computer Science or Electrical Engineering, Master's degree preferred.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMGA138 in your email subject line.
Location: Sunnyvale, CA
SW Applications Engineer Job Code: AMGA184
RESPONSIBILITIES:
- Define, design, implement and test multi-tier distributed enterprise applications for internal as well as external customers, including user interface, business functionality and database access and documentation.
- Maintain and support existing enterprise applications.
- Facilitate problem diagnosis and resolution.
- Coordinate tasks among different teams.
- Develop application technical expertise.
QUALIFICATIONS:
- 2-3 years of experience in QA and white-box testing.
- Create test cases and execution.
- Knowledge of Java, J2EE, HTML and XML.
- Background of relational database and SQL, especially SQL Server.
- Working experience with JDE, such as Eclipse or Netbeam.
- Ability to multi task and function effectively in a fast paced environment and demonstrate flexibility.
EDUCATIONAL REQUIRMENTS:
- B.S. Computer Science or Electrical Engineering, Master degree preferred.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMGA184 in your email subject line.
Location: Sunnyvale, CA
Business Systems Administrator Job Code: AMGA185
RESPONSIBILITIES:
- Provide the initial point of contact for all Great Plains support issues
- Design, develop, and maintain all aspects of GP reports
- Administer and document security changes for GP
- Support operations and finance teams with technical and reporting issues
- Maintain support requests for audit trails
- Assist with development of projects around the ERP system
- Ensure system activities meet Sarbanes Oxley requirements
- Assist in business process improvement
QUALIFICATIONS:
- 2+ years experience inMicrosoft Dynamics GP systems management
- 5+ years experience (Business Analyst background or related work)
- Experience with Oracle Applications a plus
- Proficient knowledge of SQL Server environment
- Reports development using Crystal Reports
- Experience with FRx and 3rd Party modules
- Strong written and verbal communication skills
- Ability to learn systems quickly and self-manage
EDUCATIONAL REQUIRMENTS:
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMGA185 in your email subject line.
Location: Sunnyvale, CA
Corpotrate Accounting Manager Job Code: AMGA189
RESPONSIBILITIES:
- Schedule and drive monthly financial close
- Ensure consolidated financial statements are in accordance to US GAAP
- Maintain and enhance the Company's financial internal controls
- Own and drive Intercompany and FX gain/loss reconciliation process
- Own and drive fixed asset process (reconciliation and reporting)
- Reviewing and recording accounting adjustments
- Interface with external auditors quarterly and annually
- Drive efficiency in transactional areas through process change and automation
- Provide Accounting Policy guidance to international accounting teams
QUALIFICATIONS:
- Experience working in a large, multi-national publicly-traded company
- At least 10 years of relevant experience (4+ years in public accounting)
- Strong understanding of internal controls and SOX 404 requirements
- Prior experience with Great Plains a plus
- Good organization and planning skills
- Ability to work the detail without losing sight of the big picture (understand how and what processes to automate)
- Self motivated and ability to work with minimal direction
- Advanced MS Excel, Word skills
- Ability to influence across different functional areas as well as direct reports
EDUCATIONAL REQUIRMENTS:
- Bachelors degree in accounting
- Big 4 CPA
- Strong knowledge of US GAAP and SOX compliance requirements
To Apply: Send Email to: recruiter@fortinet.com
Please quote Job #AMGA189 in your email subject line.
Location: Camberley, UK
EMEA Finance Controller Job Code: AMGA192
RESPONSIBILITIES:
QUALIFICATIONS:
- Extensive knowledge of European accounting rules. To work closely with local accountants in several countries preparing Statutory accounts to local GAAP while understanding the needs for the company’s accounts to comply with US GAAP.
- International Statutory Tax and legal filings in Europe – needs understanding of all tax requirements and filings, working closely with Tax Management in the US
- Good interpersonal skills - team of four direct reports
- Payroll and related expenses – rules and regulations in 14 countries
- Ability to close books in four days
- Cash management – monthly forecasting and reporting to CFO
- Budgets and planning
- Sales commission calculations – understanding of Commission Compensation plans
- New entity development and legal set up – working closely with legal team in US
- VAT/PAYE/CORP TAX and other tax returns
- Credit Management - Work closely with Order Admin/Credit and Collections team in US.
- Liaise and build strong relationships with Sales Management across all EMEA territories
- Company Policy compliance procedures
- At least 5 years Management Experience at a similar level preferably working for a US company in Europe/or be able to demonstrate similar key Management responsibilities
- Pan European accounting experience
- Able to work at all levels – be happy to roll up sleeves as necessary
- Understanding of US company procedures
EDUCATIONAL REQUIRMENTS:
- Minimum educated to A level standard, degree preferred
- Preferably ACCA or similar professional qualifications
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMGA192 in your email subject line.
Location: Sunnyvale, CA
Corporate Controller Job Code: AMGA194
RESPONSIBILITIES:
- Lead the daily activities of the Corporate Accounting function, including corporate accounting, consolidations, billing, cash application, fixed assets and intercompany accounting.
- Responsible for the preparation and accuracy of all monthly, quarterly and annual accounting reports.
- Ensure the timely and accurate financial reporting of the Company's and foreign operating subsidiaries.
- Provide support to the finance organization, as required, for all internally distributed financial statements as well as externally for compliance reporting to shareholders, regulatory agencies and other stakeholders as necessary.
- Lead the activity with the Company’s outside auditors and coordinates their activities.
- Continually review, evaluate and recommend enhancements to the Company's finance and accounting policies, monthly closing process, accounting systems and procedures, control functions and practices to comply with industry standards and current technology and regulatory environment.
- Direct financial audits and provide recommendations for procedural improvements.
- Serve on planning and policy-making committees.
- Ensures that business transactions are recorded in accordance with relevant generally accepted accounting principles (GAAP) including providing technical accounting analysis, guidance and training.
- Contributes to the continuous improvement of tools, plans and processes to meet current and future business needs in the accounting and financial reporting areas including maximizing the utilization of the Great Plains ERP and related reporting systems.
- Establish and implement short and long-range departmental goals, objectives, policies, and procedures.
- Develop the Company's accounting department to anticipate and adapt to changing business needs.
- Develop, analyze and makes recommendations relating to accounting and financial systems to ensure the efficient financial operations
- Develop and manage internal control, policies, process and procedures
- Coordinate integrated business process audits and reports findings, recommendations and plans to executive management
- Ensures the timely completion of month-end close
QUALIFICATIONS:
- Strong, hands-on, control and command personality
- Take the lead and authorship of the department
- Hands on position directly supervising a staff of professionals in the US and indirectly supervising professional staff in Canada, Europe and China
- 10-15 years progressively responsible experience in private high-tech industry
- Background in Hi-tech Manufacturing industry, hardware and software
- Exposure to international tax issues and multi-site international contract manufacturing
- Exposure to international tax issues.
- GAAP accounting experience, SOX compliance work and SEC reporting experience.
- CPA with Big 4 experience.
- Strong communication and interpersonal skills required.
- Must be able to prioritize and work in a fast-paced environment with changing and competing priorities.
EDUCATIONAL REQUIRMENTS:
- Bachelor’s degree in accounting and/or finance. MBA is a plus.
To Apply: Send Email to: recruiter@fortinet.com
Please quote Job #AMGA194 in your email subject line.
Location: Sophia Antipolis - France
TAC ENGINEER LEVEL II Job Code: EMCS0042
Job Description:
Fortinet is expanding our EMEA TAC team and are looking for strong technical support engineers/specialists at all levels. We want candidates with the ability to identify and resolve problems in a timely manner; to gather and analyze information and to skillfully develop alternatives.
All positions require strong oral and written communication skills. Oral communication skills include the ability to speak clearly and persuasively, to listen carefully to ensure full understanding of the situation, and to respond well to questions when dealing with both positive and negative situations. All positions also require the ability to write clearly to provide full information as well as to understand and interpret written information.
**Please note that this is not an IT/system administration position.
RESPONSIBILITIES:
-
Work closely and provide direct technical email and phone support to our customers in the EMEA Region.
-
Entitlement check
-
Creation of Support Tracking ticket
-
Analysis of support request, completion of requests for information and documentation
-
Collection, analysis and change recommendations of configuration information
-
Collection and analysis of customer network information
-
Collection and initial analysis of packet trace information
-
Recommend actions based on analysis
-
Customer education (gaps in networking, product knowledge etc…)
-
Installation and first-time configuration assistance
-
Consultation of technical documentation, bulletins and release notes for known problems
-
Reproduction of customer environments on lab equipment
-
Follow up technical cases, escalate, and manage the right expectation until the closure of the cases
QUALIFICATIONS:
-
At least 4+ years experience in a technical support role in a networking/security company
-
Strong understanding of TCP/IP, routing protocols, L2/L3 switches
-
Experience with security products firewalls, IPSec, IDS/IPS, Anti Spam, virus scanning
-
Strong troubleshooting and problem solving skills
-
Administrator level working knowledge of Windows, UNIX or Linux
-
Previous call center experience, preferably supporting data networking products and/or security products
-
Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience
-
Special requirements: Fluent in English (written and spoken) is a must– Spanish / Italian is recommended.
To Apply: Please email your resume and cover letter in Word to hr@fortinet.com,
Job #EMCS0042 in your email subject line
Location: Kuala Lumpur, Malaysia
Level II Technical Support Engineer Job Code: APCS139
RESPONSIBILITIES:
- Work as a team member within APAC TAC to provide technical web and phone support to our customers in the APAC Region
- Analysis of support request, completion of requests for information and documentation
- Recommend actions based on analysis
- Provide technical solutions or work-around, with regular status report to customers
- Reproduction of customer environments on lab equipment
- Follow up technical cases, deal with escalation and manage the right expectation until the closure of the cases
- Take initiatives and ownership of problem to drive for results
- Customer education (gaps in networking, product knowledge etc…)
QUALIFICATIONS:
- At least 4+ years experience in a technical support role in a networking/security company
- Strong understanding of TCP/IP, L2/L3 switches
- Experience with security products firewalls, IPSec, IDS/IPS, Anti Spam, virus scanning
- Strong troubleshooting and problem solving skills
- Administrator knowledge of Windows, UNIX or Linux
- Previous call center experience, preferably supporting data networking products and/or security products is desirable.
- Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
- Fluent in English (written and spoken) is a must – Mandarin / Cantonese / Korean / Thai is a plus.
To Apply: Please email your resume and cover letter in Word to jobs_apac@fortinet.com, with job title and code in your email subject line.
Location: Ottawa, Canada
Level 1 Technical Support Engineer Job Code: TAC100
RESPONSIBILITIES:
* Work closely and provide direct technical email and phone support to our customers in the America’s Region (Canada, US, Central and South America)
* Entitlement check
* Creation of Support Tracking ticket
* Analysis of support request, completion of requests for information and documentation
* Collection, analysis and change recommendations of configuration information
* Collection and analysis of customer network information
* Collection and initial analysis of packet trace information
* Recommend actions based on analysis
* Customer education (gaps in networking, product knowledge etc…)
* Installation and first-time configuration assistance
* Consultation of technical documentation, bulletins and release notes for known problems
* Reproduction of customer environments on lab equipment
* Follow up technical cases, escalate, and manage the right expectation until the closure of the cases
QUALIFICATIONS:
* At least 2+ years experience in a technical support role in a networking/security company
* Strong understanding of TCP/IP, routing protocols, L2/L3 switches
* Experience with security products firewalls, IPSec, IDS/IPS, Anti Spam, virus scanning
* Strong troubleshooting and problem solving skills
* Deep working knowledge of Windows, UNIX or Linux
* Previous call center experience, preferably supporting data networking products and/or security products is desirable.
* Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
To Apply: Please email your resume and cover letter in Word to jobs_Vancouver@fortinet.com, with job title in your email subject line.
Location: Ottawa, Canada
Level 3 Technical Support Engineer Job Code: TAC300
RESPONSIBILITIES:
- Work closely and provide direct technical email and phone support to our customers in the America’s Region (Canada, US, Central and South America)
- Entitlement check
- Creation of Support Tracking ticket
- Analysis of support request, completion of requests for information and documentation
- Collection, analysis and change recommendations of configuration information
- Collection and analysis of customer network information
- Collection and initial analysis of packet trace information
- Recommend actions based on analysis
- Customer education (gaps in networking, product knowledge etc…)
- Installation and first-time configuration assistance
- Consultation of technical documentation, bulletins and release notes for known problems
- Reproduction of customer environments on lab equipment
- Mentor junior level techs
- Work cases escalated from the junior techs
- Manage and work special projects as assigned
- Follow up technical cases. Escalate, manage the right expectation until the closure of the cases.
QUALIFICATIONS:
- At least 4-6 years experience in a technical support role in a networking/security company
• Strong understanding of TCP/IP, routing protocols, L2/L3 switches
• Proficient with security products firewalls. IPSec, IDS/IPS, Anti Spam, Virus scanning
• Strong troubleshooting and problem solving skills
• Administrator level working knowledge of Windows, UNIX or Linux
- Bachelor’s degree in Computer Science, Software Engineering or related areas
To Apply: Please email your resume and cover letter in Word to jobs_Vancouver@fortinet.com, with job title in your email subject line.
Location: Vancouver, Canada
Int/Sr. Software Engineer Job Code: Multiple Positions
RESPONSIBILITIES:
- Develop, design and test software for Fortinet Products.
- Troubleshoot, identify and improve product quality from QA testing and customer feedback
- Maintain and document code using source control system
- Prepare and maintain technical documentation for project team and client deliverables
- Maintain, performance tune and support implemented software or firmware products
QUALIFICATIONS:
- 2-5 years experience in automation or testing commercial software products
- Proven experience with scripting (Perl / Shell / PHP) and database
- Knowledge of general QA procedures and methodologies, and software development fundamentals
- Proficient in Linux environments
- Must have excellent problem solving skills and ability to debug complex systems.
- Motivated and assertive in learning and taking ownership of projects.
- Knowledge in of C/C++, Networking, AV or IPS is a plus
To Apply: Please email your resume and cover letter in Word to jobs_Vancouver@fortinet.com, with job title in your email subject line.
Location: Ottawa, ON Canada
Courseware Design and Development
(14 month term from July 08 to Sept 09 Job Code: CARD330
RESPONSIBILITIES:
- Design and develop training content for Fortinet products
- Design, develop and test hands on labs to reinforce learning objectives
- Develop and execute courseware project plans, providing a structured roll-out of new training courses into the various Fortinet regions
- Conduct train the trainer sessions as part of the roll out of new courses
- Maintain course materials using student and instructor feedback to improve overall course quality
- Develop test items for Fortinet certification exams
Describe Job Experience Required:
- 5+ years in a Courseware Development role
- 3+ years using Adobe FrameMaker
- Experience using tools to develop online or self paced training (such as Camtasia Studio, Captivate or similar tools)
- Experience conducting training needs analysis and managing courseware projects throughout the entire lifecycle
- Solid background in TCP/IP networking and network security
- Ability and willingness to travel up to 15% of the time
- Experience delivering technical training would be an asset
- Previous experience in test item development would be an asset
Response Information:
Please email your cover letter and resume to jobs_Ottawa@fortinet.com in Word only, quoting the job title and reference # CARD 330 in the subject line.
Location: Burnaby, BC Canada
Job Code: CARD342
RESPONSIBILITIES:
- Execute regression testing using a combination of manual and autotesting techniques
- Create, maintain, and execute test specifications and test cases
- Identify, document, and track software defects found during testing
- Work closely with developers to ensure defects are correctly identified and fixed
Describe Job Experience Required:
- 3-5 years' working experience on networking or software testing (QA) or scripting
- Experience of scripting languages such as shell, TCL, Expect, PERL
- Solid understanding of TCP/IP, routing, and switching
- Better with experience of Firewall, VPN, management software
- Demonstrated ability to logically and analytically troubleshoot software
- Experience configuring, installing, and troubleshooting PC/server software and hardware in a Windows or Unix environment
- Ability to work in a collaborative environment and communicate well with other departments
- Ability to work on assigned tasks under tight time constraints
Educational Requirements:
- University, college, technology study of computer science or computer engineering
Response Information:
Please email your cover letter and resume to jobs_Vancouver@fortinet.com in Word only, quoting the job title and reference # CARD 342 in the subject line.
Location: Burnaby, BC Canada
Job Code: CARD343
RESPONSIBILITIES:
- Replication and analysis of computer viruses/malware
- Program detection algorithms in proprietary description language
- Writing of virus/malware descriptions or related documents for publication on Fortinet's website
Describe Job Experience Required:
- Software development experience
- Good understanding of Windows and Unix Operating Systems, and TCP/IP internetworking
- Good knowledge of a few of the scripting languages (Perl, Bash shell, VBA, VBS, Javascript)
- Knowledge in Intel x 86 assembly language and reverse engineering is an asset but not required
Educational Requirements:
- Bachelor degree in Computer Science or Electrical Engineering
- Good English writing and communication skill
- Required to present university transcript at the interview time
Response Information:
Please email your cover letter and resume to jobs_Vancouver@fortinet.com in Word only, quoting the job title and reference # CARD 343 in the subject line.
Location: Sunnyvale, CA
Revenue Accountant Job Code: AMGA155
Integral part of the revenue accounting team which ensures that the Company’s revenues are fairly stated. Works closely with the order administration team to ensure that bookings are properly converted to revenues. Works closely with the Services team (and FortiCare) to ensure that the Company’s amortization policies are in line with the service provisioned. Works closely with legal to ensure that deals in the pipeline and being worked get input to drive revenue recognition outcome. In this role, this person will be closely tied to the processing of revenue through the Company’s ERP system, data warehouse, and FortiCare contract administration and service provisioning system
QUALIFICATIONS:
- Minimum 3-4 years experience
- Experience with revenue recognition principles or revenue auditing either at a big 4 firm or equivalent is a must.
- Strong system (data warehouse /ERP / Accounting) experience is a strong plus.
- Great analytical skills and highly motivated to learn.
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMGA155 in your email subject line.
Location: Sunnyvale, CA
Corporate Accounting Manager Job Code: AMGA189
RESPONSIBILITIES:
- Schedule and drive monthly financial close
- Ensure consolidated financial statements are in accordance to US GAAP
- Maintain and enhance the Company's financial internal controls
- Own and drive Intercompany and FX gain/loss reconciliation process
- Own and drive fixed asset process (reconciliation and reporting)
- Reviewing and recording accounting adjustments
- Interface with external auditors quarterly and annually
- Drive efficiency in transactional areas through process change and automation
- Provide Accounting Policy guidance to international accounting team
QUALIFICATIONS:
Ideal candidates will have:
- Experience working in a large, multi-national publicly-traded company
- At least 10 years of relevant experience (4+ years in public accounting)
- Strong understanding of internal controls and SOX 404 requirements
- Prior experience with Great Plains a plus
- Good organization and planning skills
- Ability to work the detail without losing sight of the big picture (understand how and what processes to automate)
- Self motivated and ability to work with minimal direction
- Advanced MS Excel, Word skills
Describe Educational Requirement:
- Bachelors degree in accounting
- Big 4 CPA
- Strong knowledge of US GAAP and SOX compliance requirements
To Apply: Send Email to: hr@fortinet.com
Please quote Job #AMGA189 in your email subject line.
Location: Shinagawa, Tokyo, Japan
RMA Test Engineer Job Code: APOP113
RESPONSIBILITIES:
- Coordinate with Quality Team to drive Quality Improvement Activities
- Perform reliability tests to locate the failure that may be induced by environmental change, power surge or physical movement.
- Carry out any existing rework action to recover the functionality of RMA product
- Work with Engineering teams to prove the resolution on any hardware defect
- Propose changes and improvements to any production testing and equipment testing process
- Ensure all RMA cases are verified, resolved and closed as outlined in Fortinet Quality System procedures
- Assist with corrective action and rework plan to repair the problem on existing products
- Maintain and calibrate all lab facilities periodically
QUALIFICATIONS:
- 2-5 years working experience
- Knowledge of general QA procedures and methodologies
- Network background with trouble shooting experience
- Able to work independently
- Experience in an electronic Design and Manufacturing environment would be a definite asset
- Motivated and assertive in learning and taking ownership of projects.
- AA Bachelor's degree/Diploma with discipline in Engineering, Computer Science or related field
To Apply: Please email your English resume and cover letter in Word to hr@fortinet.com
Please quote Job #APOP113 in your email subject line.
Location: Burnaby, BC, Canada
Hardware Troubleshooting Engineer Job Code: CAOP124
RESPONSIBILITIES:
- Diagnose defective product and repair to good condition.
- Inspect AC/DC characteristic on a device under test (DUT) by using multimeter, oscilloscope, AC/DC programmable source.
- Review schematics and layout of SUT and check possible defects on DUT.
- Duplicate the dynamic symptom by simulating basic applications that involve L2 and L3 switch, firewall.
- Identify any failure trends and issue Root Cause analysis and Corrective Action request.
- Perform reliability tests to locate the failure that may be induced by environmental change, power surge or physical movement.
- Carry out any existing rework action to recover the functionality of RMA product.
- Work with engineering teams to prove the resolution on any hardware defect.
- Propose changes to any production testing process and testing equipment improvements
- Ensure all RMA cases are verified, resolved and closed as outlined in Fortinet Quality System procedures
- Assist corrective action and rework plan to fix the problem on existing products
QUALIFICATIONS:
- 2-5 years working experience in all activities for hardware trouble shooting
- Good computer skills with MS office software for data entry and report documentation
- Experience in an electronic Design and Manufacturing environment would be a definite asset
- Knowledge of general QA procedures and methodologies
- Network background with trouble shooting experience
- Able to work independently
- Motivated and assertive in learning and taking ownership of projects
Educational Requirements:
- A university degree with discipline in electronic and computer system.
- Fluent in English
To Apply: Please email your English resume and cover letter in Word to jobs_Vancouver@fortinet.com
Please quote Job #CAOP124 in your email subject line.
Location: Burnaby, BC, Canada
NPI System Validation Engineer Job Code: CAOP125
RESPONSIBILITIES:
• Setup test environment in order to bring up specific device under test (DUT).
• Perform test cases to verify system functionality, HW specification and networking performance.
• Perform environmental reliability or regulatory tests on equipment such as thermal, vibration, shock and humidity testing.
• Review PCB schematics, mechanical drawing and system BOM to help identify possible design issues.
• Generate reports documenting test results, non-conformances, and suggest methods to address non-conformances.
QUALIFICATIONS:
• Experience in networking equipment design, validation or field application support
• Experience in industry standard or protocols, such as IEEE802.3x, internet RFC, NEBS, FCC, UL and CE
• Experience in product development work flow in a NPI process.
• Experience in running script, debugging tool in order to use auto-testing for verification
• Experience installing test equipment, setting up a LAN that involves servers, switch and router
• Good hardware trouble shooting skills with practice on typical instruments
• Ability to work independently
Educational Requirements:
• Engineering degree focused on electrical, mechanical, systems engineering or equivalent experience
• Certificates to demonstrate the qualification in the job area or related industry will be a highly desired
To Apply: Please email your English resume and cover letter in Word to jobs_Vancouver@fortinet.com
Please quote Job #CAOP125 in your email subject line.
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